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Head Office
Office # 203, 1st Floor Good Earth Court building, Upstairs Bank Al Falah, Gulshan-e-Iqbal Block 13-A. Main University Road, Near Hassan Square, Opp PIA Planetarium, Karachi -
Support Office
Flat No. F3, 2nd floor, Butt Plaza, F10- Markaz, Islamabad -
Contact Office
021-34834440 / 021-34820004 -
Email Address
ztlink.services@gmail.com
info@linkservices.com.pk
SLA / MOU Services
At Link Services, we believe true partnership goes beyond installation, it means standing with you long after the project is delivered. Through our custom Service Level Agreements (SLAs) and Memorandums of Understanding (MOUs), we ensure your systems remain reliable, efficient, and expertly supported at every stage.
Custom Service Level Agreements (SLAs)
Every business has unique operational demands and a standard contract often isn’t enough.
We develop tailored SLAs designed around your infrastructure, risk tolerance, and performance expectations. Whether you need guaranteed response times, preventive maintenance schedules, or round-the-clock monitoring, our SLAs clearly define the service quality and accountability you can expect.
Comprehensive Maintenance Contracts
Keep your critical systems operating at peak performance.
Our maintenance contracts cover regular inspections, software updates, component replacement, and performance tuning. With proactive care, we help minimize unexpected downtime, extend equipment lifespan, and reduce costly emergency repairs.
On-demand Support and Expert Repairs
When issues arise, you need expertise you can trust.
Our dedicated technical team provides on-demand support and rapid repairs, ensuring minimal disruption to your operations. Backed by years of field experience and specialized knowledge across ICT, security, and electrical systems, we restore functionality quickly and reliably.
Why Choose Link Services for SLA / MOU?
- Custom agreements built around your operational needs and industry requirements.
- Proactive maintenance to maximize uptime and system reliability.
- Fast, expert support for emergency repairs and unforeseen challenges.
- Clear commitments, measurable KPIs, and transparent communication.
Get started now
If you would like to work with us or just want to get in touch, we’d love to connect with you!
Head Office
Office # 203, 1st Floor Good Earth Court building, Upstairs Bank Al Falah, Gulshan-e-Iqbal Block 13-A. Main University Road, Near Hassan Square, Opp PIA Planetarium, Karachi
Support Office
Flat No. F3, 2nd floor, Butt Plaza, F10- Markaz, Islamabad